Jerry

[greg51]

This is for Jerry if gets on here. I am trying to put together a list of mods so i dont have to do it over.
If you hardly ever run your car above 5000 rpm-- Do you ?
1- change intake
2- down pipe or complete exhaust
3-port intake
4-turbo upgrade
5-flex fuel
That said I DONT CARE ABOUT HOW IT SOUNDS- Just interested in power--mainly TQ. I do not have e85 here local. Calling Jerry

 

[Natesriv]

without a tune, you're engine will always attempt to adjust itself to stay within pre-programmed levels of power and torque...

intakes are just for looks and sound
pipes..yes, good for sound and need to be integrated with a tune if done
port intake helps with flow and delivery, but doesn't increase any top end... and needs to be done carefully as it's plastic
turbo upgrade (MpFab is your guru on that...I'll defer to the Master)
flex fuel, only if your car can (look at the sticker under the hood to see if it's possible to run E85)

 

[greg51]

parts

This all is assuming it has a tune BNR. Yes i know its not flex fuel now was asking is it worth it to convert. g

 

[mja]

I was a little upset after I sent a few emails and never heard replies. Until I looked on youtube at what this guy does, he's tuning so many cars and race cars at once, I don't think the guy has time to recommend what to sell or what works best, he just does his job.

So buy what you like based on the wealth of info on the forum, and I'm sure BNR will update the tunes in a reasonable amount of time once you put up the cash.

 

[greg51]

parts

I have a problem dealing with someone that you cannot get or does not have time for customer questions. Guess its just me. ZZP answers pretty quick, or you can call them , so does MPFAB. g

 

[Natesriv]

This is true, no small business should have a reply time of more than 24 hours. That's how you make your business grow

 

[mja]

I agree, people run their businesses in different ways. Its not to say BNR doesn't care, compared to the others with excellent customer service, they just may be swamped. It's easy to tell he does a lot of custom tuning for each application.

BNR is offering something that would cost 1000-2000$ for a lot less. Can always put up the cash to get a custom hpt/efilive tune in your area, or dyno tune, etc. Start calling local tuning places, theyll have what you're looking for.

 

[carsNskis]

We're in a consumer age where we expect everything instantly.

We assume that a company with a website is many people and they should all operate like Amazon

Jerry is one guy, offering phenomenal value for the money. I'll agree that we as customers expect a more rapid response but I've had Jerry help me with something totally unrelated to his own sale and was helpful and efficient.

I think there are just times when the workload outweighs his ability to stay on top of it. He's human after all, not a 24/7 robot

 

[greg51]

This was not to BAD MOUTH BNR ! He seems to be very good at tuning the 1.4. But Customer service is a big part of doing business . He does not even get on his Facebook page very often. I am sure there are lots of new customers out there--ME. g

 

[BNRacing]

If you messaged my personal facebook page, chances are your message never got delivered to me. Facebook likes to put messages from people that aren't on my friends list in a "other" folder that I have to specifically go check, and I sometimes forget to check it for a couple weeks.

The best way to contact BNR is to fill out the contact us form on our website, or email customersupport@badnewsracing.net, which are both monitored by multiple staff members, and you will get a fast reply.

BNR isn't a one man show, but emailing me directly can make it feel like one. I do my best to get to everyone personally, but it does get overwhelming sometimes as I do all of the tuning and R&D in between replying to everyone.

 

[2014 Blue RS]

I have contacted BNR via the support email on their website 3x and never gotten a response.

1. Asked about them being able to sell me the meth injection kit they used to advertise. (at least 6 weeks ago)

2. Asked about the realistic GTX14 turbo kits power output. And wanted to know how they thought my mods might affect this. Current mods include Trifecta Elite, 42# injectors, ported intake, MPFab's SRI, Anaconda and IC. (about a month ago)

3. Last week emailed them about the possibility of using their tune in conjunction with MPFabs larger turbo and 52# injectors.

I'd like to get into the 250hp range and not give up reliability. But getting support about their products to help me get there has not been happening. Staying put and letting others blaze the trail seems to be the safest way to find out what to really expect from their products. The car is just a fun toy for me. For real HP fun I've got other cars to throw money at. Just bums me out I can't the support to make my little go-cart scoot the way I'd like it to.

 

[BNRacing]

You messaged us in 2014 asking about Trifecta tuning and 42LB injectors, which we said would be fine, and the last action on that ticket was us telling you that it didn't matter where you got the injectors, as long as they were genuine bosch, Trifecta would adjust for them.

You then asked about injectors and meth, to which we replied "Yes, they will work together. You can expect over 200TQ, however you will have to upgrade your clutch to see the full power from it, stock clutch will not likely hold up to that much power."

Then you submitted one on 06/14 (not last week, only 3 days ago) asking about us tuning MPFabs bigger turbo. We're in the process of researching it, but Walker@MPFab is out of town for another week or so, so I can't ask him about it yet. I don't see why we couldn't tune it though.

 

[2014 Blue RS]

BNR,

Just saw your email come through for the last request. Walker says the turbo he's using would create way too much lag. Not the right combo in his opinion. I think those first two were both from 2014 shortly after I got the car.

Not long ago I was asking if you could sell me the meth injection kit you used to have on your site. All I see now is the refill juice. Car is an Automatic RS

 

[BNRacing]

I don't see that in the system, maybe it never made it or something. The SNOW product we were using in the BNR Meth kit has been discontinued, but we can certainly piece together something for you using it's replacement.

 

[2014 Blue RS]

I would definitely be interested in buying the snow meth kit from you. Specifically because you know the all misc piece parts for our application.

Thanks for responding. Sorry for getting b itchy on the forum