Can't put the key in the ignition

[wingnut]

Just like it sounds. Shut the car down friday as normal. Went to start it saturday and the key would only go in about a quarter of the way.Tried moving the steering wheel a bit, moved the car itself a bit-no go. Called the dealer and he suggested things I had already tried, but had never heard of a problem like that with any chevy.

Anyone have any thoughts on the matter?

This is my first GM car in almost 40 years of driving and I know stuff happens, but given their current ignition issues, I'm a bit leery. Actually it's more the extreme inconvenience than anything. Sorry venting now.

 

[Natesriv]

goes in a bit? steering wheel locked?

 

[Maddmatts]

Try turning the steering wheel a little both ways and see if that fixes it. I've had some moments where I couldn't get the keys out of the ignition unless I did that. It seems to happen when there's something external pushing on the steering system.

 

[Breezybro]

Try adjusting the height length too

 

[hammrdwn510]

Try turning the steering wheel a little both ways and see if that fixes it. I've had some moments where I couldn't get the keys out of the ignition unless I did that. It seems to happen when there's something external pushing on the steering system.

This..^^

Had this happen to me as well, had to really crank on the wheel to one side or the other to get the key in the ignition

 

[wingnut]

Thanks for the replies. Tried everything suggested. I think something broke inside the switch and just prevents the key from going in. Car is going to the dealership tomorrow. We'll see what happens.

 

[Natesriv]

STOP! Hammer Time!

 

[SuperFudd]

Lubrication?
Wrong key??
I guess we will know "soon".

 

[wingnut]

The car is in the shop. Tech doesn't know yet what is wrong.

 

[Hdmanny]

The car is in the shop. Tech doesn't know yet what is wrong.

No surprise there.

 

[wingnut]

Got the car back yesterday but no one around to tell me exactly what was wrong. T'was under warranty though so I'm not too upset. Where the key slides into the ignition was shiny and new though, so I assume they replaced at least that.

 

[Chevrolet Customer Care]

Got the car back yesterday but no one around to tell me exactly what was wrong. T'was under warranty though so I'm not too upset. Where the key slides into the ignition was shiny and new though, so I assume they replaced at least that.

Hey Wingnut,

Does everything seem to be working a lot better since your visit to the dealership? Please let me know if you need any additional assistance with anything. We are always happy to help!

Patsy G
Chevrolet Customer Care

 

[wingnut]

Patsy, everything is fine. The dealer still has not contacted me in any fashion to tell me what was wrong, and at this point I don't care enough to contact them. It works, I''m happy. I'm operating under the assumption that it was a fluke.

 

[Chevrolet Customer Care]

Patsy, everything is fine. The dealer still has not contacted me in any fashion to tell me what was wrong, and at this point I don't care enough to contact them. It works, I''m happy. I'm operating under the assumption that it was a fluke.

Hey there,

Thanks for the update. I appreciate it! I apologize for any kind of inconvenience with the dealership, and if you do need any assistance in the future, please don't hesitate to reach out.

Patsy G
Chevrolet Customer Care

 

[wingnut]

According to the repair invoice,the "ignition lock cylinder tumblers were broken. Replaced with new lock cylinder." Problem repaired under warranty and quickly, so I'm happy, but I've owned cars for 25 years with no such problems. Seems like chevy uses some inferior parts in their ignition switches. Still happy with my sonic though.