Hatch won't open...

[barch88]

My hatch will not open. Yes all doors are unlocked, tried unlocking inside and key fob. Yes my e-brake is up when I try too. I'm guessing maybe a fuse or something? Anyway to reset my lock/fob? This is covered under my bumper to bumper, right?

Thanks.

 

[rdss]

This sounds familiar.

http://www.sonicownersforum.com/forum/maintenance-care/4926-hatch-wont-open-tips.html

 

[barch88]

Nothing in that thread worked, although I haven't tried taking any fuses out (pouring rain right now). I'll try tomorrow.

 

[rdss]

It's just a known problem and I pointed you to a thread that already was talking about the issue you're having. Good luck with solving your issue, it has to be frustrating. Have you taken it to the dealer to diagnose the issue? It should still be under warranty.

 

[barch88]

Not yet I'll stop by sometime next week to see if they can take a look at it. Hopefully unplugging all the wires from the BCM works, like that last post in the thread said. If it wasn't pouring I'd go do it now. Yeah, it better under warranty my car has 900 miles on it.

 

[rdss]

Hopefully it works, maybe pull the battery for a while too. I have a sedan and it would be frustrating not having access to the trunk since I use it just about daily.

 

[barch88]

So I pulled into an overhead at the gas station, took the plastic cover off - I don't know what the BMC is. I see the fuse box, and a couple wires going to it - but I don't know what exactly the BMC is, if it's seperate, etc. Plus I think it is all still together and not hanging down like the one that the member from that threads was. I'll just take it to the dealer. I just don't want them ****ing up my tint, scratching up my door, etc - that thread made me scared of the dealer haha.

 

[rdss]

So I pulled into an overhead at the gas station, took the plastic cover off - I don't know what the BMC is. I see the fuse box, and a couple wires going to it - but I don't know what exactly the BMC is, if it's seperate, etc. Plus I think it is all still together and not hanging down like the one that the member from that threads was. I'll just take it to the dealer. I just don't want them ****ing up my tint, scratching up my door, etc - that thread made me scared of the dealer haha.

BCM is the "Body Control Module" and has a ton of jobs from abs, stability control, stereo, cruise control, etc, etc. It sounds like you need to bring it in. Document the condition of your car and do not except it back if they damage anything. I had a rattle in the A pillar in my Civic Si and the scratched the strip of tint on the windshield, the paid for its replacement.

 

[barch88]

BCM is the "Body Control Module" and has a ton of jobs from abs, stability control, stereo, cruise control, etc, etc. It sounds like you need to bring it in. Document the condition of your car and do not except it back if they damage anything. I had a rattle in the A pillar in my Civic Si and the scratched the strip of tint on the windshield, the paid for its replacement.

I know what it is, I just don't know WHERE it is. I think it's pretty far back into the panel and you probably need to take the entire plastic trim off to get to it - so I'll bring it in. I'll be sure to document it when I drop it off and check it thoroughly when I pick it up.

Thanks.

 

[rdss]

I know what it is, I just don't know WHERE it is. I think it's pretty far back into the panel and you probably need to take the entire plastic trim off to get to it - so I'll bring it in. I'll be sure to document it when I drop it off and check it thoroughly when I pick it up.

Thanks.

Call me literal, if you say you don't know what something is I, going to try and help....... People that know me do.

I don't know what the BMC is.

Good luck with solving your problem.

 

[barch88]

Haha, no man. I really appreciate your help, did NOT mean it like that. Take NO offense! I'll take it in soon as possible.

Thanks- mike

 

[rdss]

None taken, I just try and answer the questions posted (if able). Hopefully they are able to get you taken care of.

 

[TIEfighter]

Glad I got the sedan. Don't have to worry about the hatch not opening because I don't have a hatch.

 

[rdss]

You have an electric switch that opens the trunk just like the hatch...... The same problem could arise with a different rear door configuration. But yes, the sedans look better which is why they haven't had any issues yet.

 

[barch88]

Glad I got the sedan. Don't have to worry about the hatch not opening because I don't have a hatch.

More of the principle of the matter. If your truck didn't open you'd want it fixed too.

I've always driven sedans, in fact I want a Cruze - this is my first hatch. I'm really loving it so far, when it opens. Haha I personally don't need storage space, besides some shopping bags (which fit fine in the hatch) - so either works fine for me.

 

[Chevrolet Customer Care]

My hatch will not open. Yes all doors are unlocked, tried unlocking inside and key fob. Yes my e-brake is up when I try too. I'm guessing maybe a fuse or something? Anyway to reset my lock/fob? This is covered under my bumper to bumper, right?

Thanks.

Hi barch88,

I am sorry to hear about the issue you are having with your key fob. I would suggest taking it into a dealer. If you would like me to set up an appointment for you. Please send me a private message with your name, address, and VIN.

Kindest Regards,
Crystal L
Chevrolet Customer Care

 

[barch88]

Loose fuse. Simple as that.

They did wash it and I noticed an ugly scratch on my hood, about an inch in length. I'll have to get that polished out.

 

[13TurboLTZ]

Glad I got the sedan. Don't have to worry about the hatch not opening because I don't have a hatch.

Your trunk still uses pretty much the same latch setup w/touch pad as the hatch.

Having said that, the touch pads go out fairly regularly, I'd take it in. These cars I wouldn't mess with the body systems unless you really know whats all tied in. (A LOT)

 

[doreo]

My hatch just stopped working too to the dealer I go

Sent from my SPH-L710 using Tapatalk 2

 

[423]

Also...check / review Chevrolet TSB #PI0945...
This may answer your question or fix your issue. Applies to 5-door hatchback liftgate models only.

423