Blank Radio Screen After Bluetooth Use

[Bowms2002]

When I use the Bluetooth (paired with iphone 4) to make a call, they call never "ends" after I hang up. The call is ended on my phone, but the bluetooth does not seem to recognize that the call has ended, resulting in a blank radio screen. When this occurs, the screen is blank and none of the buttons function and the stereo is off. The only way to get around this, is to hit the End Call button on the steering wheel, then hit the power button on the stereo to turn it off and then back on. But when this happens, the "redial" feature will not work because the system has been re-booted. And that is a HUGE pain because the voice recognition is HORRIBLE. If I say anything, it always comes back with "Okay, HELP"...even if I say simple words, like "Home" or "Adam". Very annoying...what is the poibt of even having this feature if it recognizes NOTHING I say? Is there a way to calibrate it?

Anyways, has anybody else had issues with the stereo going blank after a bluetooth call? I even took it into my dealership and they worked on it for a few days but could not figure out what the problem was, and decided that it was an issue with my phone.

Anybody?

 

[SonicQueen]

Which model year car & what radio?

 

[nocoolnames]

I have a 2012 without my link and if I end the call on my phone instead of the button my radio turns off but never gets stuck like yours. It's also variable and doesn't happen every time. I just make sure to use the button and problem solved.

 

[Swordsmith]

I have a 2012 with connectivity package, and never have this problem. The phone works seemlessly, I can dial by voice or by finding the number on my phone and clicking it, it automatically turns off the radio whenever I make or accept a call, it displays incoming call info on the radio, when a call ends it goes right back to radio, every time, never a bobble.

Dunno anything about Mylink, but Connectivity seems to be very stable.

 

[nocoolnames]

Sword smith is there a way to teach the voice dial on ours? Whenever I've tried to use it I never get the right names or numbers.

 

[seanp1]

I love it when a first post is a problem with no info on what year vehicle and what stereo

The my android phone works fine with MYLINK in my 2013.

 

[ThatTmoGuy]

I love it when a first post is a problem with no info on what year vehicle and what stereo

The my android phone works fine with MYLINK in my 2013.

and then the OP doesn't show back up after 6 hours to answer any additional questions to help fix the problem.

 

[River_Rat]

my gut tells me it might have something to do with compatibility between the phone and the Bluetooth receiver.

my Samsung works flawlessly for calls. Bluetooth streaming audio works fine, but accessing the phone as a mp3 player does not.

 

[Swordsmith]

I am very lazy about things like this, but it looks to me like you teach your phone to recognize your voice, not the car. I can dial by voice using numbers, but it doesn't recognize any of the names I have programmed in... but I'm told this is because I never programmed my phone to do that; I only typed the names.

 

[River_Rat]

I am very lazy about things like this, but it looks to me like you teach your phone to recognize your voice, not the car. I can dial by voice using numbers, but it doesn't recognize any of the names I have programmed in... but I'm told this is because I never programmed my phone to do that; I only typed the names.

it doesn't recognize the names because you have to voice train the names separately--there is no text-to-speech capability so far as I am aware. I don't remember the routine because I only used it in April when the car was new and I was playing with all the features. I'm sure its in the manual.

 

[seanp1]

What we've got here is a dump and run AND a failure to communicate... which is the way he wants it....

 

[Cinsue]

I'm just now having this trouble

and wondering if anyone had figured out a fix.

I've got a 2012, not a Mylink radio. Just started doing this about 3 - 4 weeks ago. After ending a call, the display won't come back on the radio, but radio is still on. For awhile all I had to do was turn the radio off and back on to fix it. The last time this happened the radio wouldn't shut off without turning the car off.

Usually I let the phone call end by the person on the other end, but occasionally will hang up using the button on the steering wheel.

I dropped it off at the dealer this morning, but because the dang thing worked correctly for the first time in weeks when I tried it for them, they don't think there is anything they can do if they can't get it to mess up.

Thanks in advance for any tips!

 

[Chevrolet Customer Care]

It's a bummer to hear that you have experienced this issue with your display, Cinsue. I see that in your update you stated the dealership was unable to duplicate your concern.I also understand that you are seeking tips from the other forum members in regard to your concern. If it should happen again, please don't hesitate to shoot us a PM with your info so that we may check into this for you. Also, if you have any other questions or concerns we are here to help!

Kristen A.
Chevrolet Customer Care

 

[Cinsue]

They are GUESSING the problem may be I'm allowing the other person to hang up and maybe the car doesn't recognize the call has ended. But if I recall correctly, the display isn't blank during a phone call. So, who knows. I don't make/take a lot of calls in the car, but I'll definitely let you know if it keeps happening.

Thanks for checking in with me!

 

[RMinNJ]

I have a problem where my 2012 LT/non-mylink radio loses the bluetooth pairing after several weeks. I have to pair it again. They replaced the radio and it does the same thing....that would imply its the phone but I'm not sure. I'll be getting a new different phone soon so I'll see if that does the same thing.

I surmise our radios have bugs with bluetooth. Yours sounds odd as it just started doing it though. Maybe you could try pairing another phone and see if it does the same thing. Your saying if you hit hangup on the steering wheel the radio/CD and display does not come back on...you have to hard reset it (turn the car on/off) ? I would push for a new radio then (even though it didn't seem to solve my problem).

PS: If you get new radio ask them to leave the plastic display protector on.. it keeps the radio from getting scratched. When this shipping protector falls off mine I think I will get some cellphone screen protector to put on my radio. While the new radio didnt solve my bluetooth problem the old one had a very scratched display for such low mileage.

 

[Cinsue]

I have a problem where my 2012 LT/non-mylink radio loses the bluetooth pairing after several weeks. I have to pair it again. They replaced the radio and it does the same thing....that would imply its the phone but I'm not sure. I'll be getting a new different phone soon so I'll see if that does the same thing.

I surmise our radios have bugs with bluetooth. Yours sounds odd as it just started doing it though. Maybe you could try pairing another phone and see if it does the same thing. Your saying if you hit hangup on the steering wheel the radio/CD and display does not come back on...you have to hard reset it (turn the car on/off) ? I would push for a new radio then (even though it didn't seem to solve my problem).

PS: If you get new radio ask them to leave the plastic display protector on.. it keeps the radio from getting scratched. When this shipping protector falls off mine I think I will get some cellphone screen protector to put on my radio. While the new radio didnt solve my bluetooth problem the old one had a very scratched display for such low mileage.

That's a good idea. I'll try my daughters phone the next time she's down.

Hope the new phone fixes your problem!