Bluetooth, Voice Command, and Phone Call Issues

[Dell3401]

Hello fellow Sonic owners,

Has anyone else had issues with the Voice Command software that the Sonic has? The system starts off well enough and will recognize the commands to "Call" but then it asks for a "Name or Number". I have never once had success with saying the name of a person that I want to call. I always have to speak out the person's phone number (which is very annoying and I only remember like 3 peoples numbers). So i was curious if any of you had a similar issue.

I've also had an issue where after I hang up after a phone call the entire screen goes blank, and I have to power off and power on the radio to reset it. I don't have the touchscreen option.

 

[KartRacer]

Hello fellow Sonic owners,

Has anyone else had issues with the Voice Command software that the Sonic has? The system starts off well enough and will recognize the commands to "Call" but then it asks for a "Name or Number". I have never once had success with saying the name of a person that I want to call. I always have to speak out the person's phone number (which is very annoying and I only remember like 3 peoples numbers). So i was curious if any of you had a similar issue.

I've also had an issue where after I hang up after a phone call the entire screen goes blank, and I have to power off and power on the radio to reset it. I don't have the touchscreen option.

Are you talking about Onstar phone or Bluetooth link to the phone?

 

[Chrish051873]

Hello fellow Sonic owners,

Has anyone else had issues with the Voice Command software that the Sonic has? The system starts off well enough and will recognize the commands to "Call" but then it asks for a "Name or Number". I have never once had success with saying the name of a person that I want to call. I always have to speak out the person's phone number (which is very annoying and I only remember like 3 peoples numbers). So i was curious if any of you had a similar issue.

I've also had an issue where after I hang up after a phone call the entire screen goes blank, and I have to power off and power on the radio to reset it. I don't have the touchscreen option.

in order to use the name function, you have to store that person in the phone book of your sonic, then it uses your phone(iphone?) to call out on.

 

[Chevrolet Customer Care]

Hi Dell3401,

Hopefully some of the advice here has helped solve this issue with your voice command feature. If you'd like to private message us your VIN, we can try and help with finding some additional answers for you. Feel free to contact us if we can help.

Amber N.
Chevrolet Customer Care

 

[KartRacer]

in order to use the name function, you have to store that person in the phone book of your sonic, then it uses your phone(iphone?) to call out on.

Sorry but with the iPhone it responds to the iphone call list, when using Onstar it responds to the call list in the Sonic.

 

[Chrish051873]

Sorry but with the iPhone it responds to the iphone call list, when using Onstar it responds to the call list in the Sonic.

Do you have mylink ?

 

[KartRacer]

Do you have mylink ?

Yes!

 

[Chrish051873]

That's what I thought.

By the looks of his radio, he has the picture in his post.

He does NOT have mylink, and neither do I, therefore
It does not respond to the iphone contact list.

Thanks for clarifying that for us.

Chris

 

[bandita52]

my car doesn't have BT in my stock radio. at the moment i use a cord that goes from my phone to my aux port on my radio so i can listen to Pandora. i will be buying a BT device that i can plug into the aux port without the need for the cord. would this be something possible to do so i can listen to the Pandora app on my android phone.

 

[Eric Smit]

press the voice button, say "store" it will ask for a number and name. to call it, press the voice button and say call and voila.

sounds feasible bandita.

 

[KartRacer]

Thought all Sonics had blue tooth. Bummer