I recently went to the dealership to get some work done on my car, while i was there they did the key chime update and an update on the radio. Worked fine when i picked it up from the dealership, but the next day the touch screen was stuck on a bootloop. The system worked fine for 4 years up until this update was done. I took it into the dealership a few weeks later when i got the time and they said it wasnt due to the update and it was just coincedental and they have to order a new radio in. Im very confused on what could have happened. Anyone else have their infotainment system stuck in a bootloop? What are probable causes?
Mylink stuck in bootloop
- Thread starter Uknocorn
- Start date
Good reason not to do the update. I have not done the radio chime recall. I have no plans to bring it in. They did a update after I bought my 2015. I had a radio issue and then my backup rear view on my screen was changed to a fishow eye view with a black border. I had a nice full view with no fish eye affect from the factory. Then they did the update and claim that this is normal. They suck and failed to take responsibility. Never again.
ScarabEpic22
Member
I've had this happen occasionally too. I've been able to fix it 75% of the time by following this procedure (same one to need to follow after reflashing the radio with any firmware, stock or aftermarket).
--------------------------------------------
Restart Sequence From Explorer Mode:
Tap Start
Tap Suspend
Turn car off -- Uknocorn, start here
Take out key
Open door
Close door
Using Remote Lock Twice
Wait 30-40 Seconds
Using Remote Unlock Car (if you don't do this step the alarm will go off)
Turn Car to on Position
You should now be back to normal mylink
https://sourceforge.net/p/mylink-unlock-project/wiki/Home/ Thanks to krakenredbeard aka Ryan for this.
--------------------------------------------
Restart Sequence From Explorer Mode:
Tap Start
Tap Suspend
Turn car off -- Uknocorn, start here
Take out key
Open door
Close door
Using Remote Lock Twice
Wait 30-40 Seconds
Using Remote Unlock Car (if you don't do this step the alarm will go off)
Turn Car to on Position
You should now be back to normal mylink
https://sourceforge.net/p/mylink-unlock-project/wiki/Home/ Thanks to krakenredbeard aka Ryan for this.
ScarabEpic22
Member
Dang, was hoping it was an easy fix. You'll either have to have the dealer re-flash it or flash the updated software in yourself with a USB stick. That may void your warranty as a FYI.
DeathToaster
New member
Has there ever been a solution found for this? Mine has been totally bricked since the recall upgrade.
Unfortunately, I had the key chime update done the other day and now my radio keeps rebooting at the mylink logo and the radio never loads. Hopefully they will do something after I show them the printout of this thread after everyone else having the same thing. Will update how it goes.
UPDATE!!!
The dealer has fixed my radio from the boot loop issue. They found out that after doing the key chime update, it was crashing with another module that was out of date. So they had to update that module as well.
I have attached a pic of what they did as it may help others. They actually paid for it.
The dealer has fixed my radio from the boot loop issue. They found out that after doing the key chime update, it was crashing with another module that was out of date. So they had to update that module as well.
I have attached a pic of what they did as it may help others. They actually paid for it.
Attachments
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radio update.jpg
Topherwashere
New member
Were they specific as to which module? I am currently experiencing it and i am getting it serviced. They did not seem to know what i was talking about and they were a certified service center. They said this has never happened to them
MadDogMarty
New member
I went to the dealership just last week for this problem. The techs at my nearest dealership have no clue. They had my car for 2 hours. They didn't even fix the chime problem but they signed off on paper work saying that they did. Chevy techs are untrained dopes.
Topherwashere
New member
I had to go to a certified SAAB dealership to have mine fixed. For key reminder and radio. Check that out and they should do much better than that place
Nomadicmaniacfun
New member
Please please please tell me the solution to fix this! Did they ever say what caused the radio to break?
I had this exact same thing happen to me. Bought my car used 5 years ago, worked fine except for the back up camera not working. That was fine with me. I recently moved to Canada and had to import my car, and in order to get my car eligible to import I had to get the key chime update. They did it in 30 minutes, gave me my keys, I drove home, nothing out of the ordinary. A week later the dealership (Mike Fair Chevy Smiths Falls Ontario), calls me and tells me "Your car didn't take the whole update and that you're going to have to bring it in to get the other half of the update". Soon after that call my infotainment display started boot looping. Part of me thinks the "other half" of the update may fix it, the other half thinks they broke it to begin with and I'm apprehensive.
