Buy back my sonic

Corey2360

Corey2360

New member
I have had my sonic in the shop several times and always a problem with it and told gm I wanted another sonic and to take mine back talked with the bbb and filed a complaint cause tired of the issues had it 3 months and has 1900 miles on it what do I need to do to get this done any suggestions


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Corey2360

Corey2360

New member
So then I am stuck with this car is basically what you are saying


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ChrisJ

ChrisJ

Active member
No,

He is saying unless you meet the requirements you are stuck. How could Sonic, or anyone else have any idea if you didn't mention any of the problems you had?

I'm going to assume you do not based on your response.
The law is there to protect both the buyer and the manufacturer.
 
Corey2360

Corey2360

New member
I don't know much about this stuff so forgive me I have a 5 speed sonic and hard to go in 1-reverse traction control engages and shuts of radio for about 5 minutes and paint chipping off hood and loosing tire pressure allot they are nitrogen filled been in and out of shop about 15 times in the 3 months that I have had it


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Corey2360

Corey2360

New member
I want to thank everyone that is helping just very frustrating to deal with all these problems when I spent so much money on my first brand new car


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SuperFudd

SuperFudd

Member
Hi Corey,

It does look like you are one of the less lucky ones of us.
Work the system. No personal experience (yet) but, from what I have read here, GM / Chevy does a decent job of handling such problems.
I suggest you list here and describe each problem, in some detail, separately (Problem #1, #2, #3, etc.). Give us some details to work with. This forum has been around about 3 years and has a large following which also includes GM customer service representatives. If one responds, follow his/her's directions.
Probably several of us owners will respond with useful information since it is not likely you have a problem that some one here has not dealt with.
There are a few less than great Chevy dealerships so if you then determine you are not satisfied with yours after giving them a fair chance, try another. Any Chevy dealership should want your under warrantee business since GM pays them well to treat you well.
Please state the situation clearly. If we have trouble understanding, we will not be likely to respond.
Hang in there.
 
mitdr774

mitdr774

also a dinner prick
Corey2360 said:
I don't know much about this stuff so forgive me I have a 5 speed sonic and hard to go in 1-reverse traction control engages and shuts of radio for about 5 minutes and paint chipping off hood and loosing tire pressure allot they are nitrogen filled been in and out of shop about 15 times in the 3 months that I have had it


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Click to expand...


Hard to go from first to reverse? This is fairly common with manual transmissions. Sometimes slowly releasing the clutch while trying to engage reverse helps. Just enough to allow the trans to go into reverse. Reverse is not synchronised on this transmission.

What are the conditions for TCS stepping in? I find it an overly aggressive system in these cars, but you can learn to work around it. While I have not experienced the radio turning off with TCS activation, I have heard that some cars do that. Maybe it is to get your attention if you continue trying to accelerate after TCS activation??


Get used to paint chips. The paint on these cars is easily damaged. I have a theory about it, and if its correct then there is nothing that will be done about it. It isnt just these cars that do it. Most of the eco paints do this same thing.

If your tires were filled with nitrogen to solve a leak issue than whoever sold you that service is pulling your chain. Find a competent tire place to determine the cause of your air leaks and fix it. Air leaks really are not that hard to diagnose even with a spray bottle of soapy water.
 
S

Sonic

Moderator
Based on the problems you described, you will NOT get your car replaced, unless any of them begin happening repeatedly and the car is in the shop for a long period of time several times. Other than the tires losing air, every single one of the problems you listed has happened to other Sonic owners, and none of them got their car replaced. And I bet you have a nail or some other object in the tire(s) that are leaking that hasn't been found yet.

Find a dealership that will work with you. Contact the Chevy Customer Service reps that are on here if they don't post in here to contact you...they can help you find a dealership that cares. Like we said, it sucks you're having problems, but that's what your warranty and GOOD dealerships are for.
 
Ms.DannyStone

Ms.DannyStone

Still love it
Sonic said:
Based on the problems you described, you will NOT get your car replaced, unless any of them begin happening repeatedly and the car is in the shop for a long period of time several times. Other than the tires losing air, every single one of the problems you listed has happened to other Sonic owners, and none of them got their car replaced. And I bet you have a nail or some other object in the tire(s) that are leaking that hasn't been found yet.

Find a dealership that will work with you. Contact the Chevy Customer Service reps that are on here if they don't post in here to contact you...they can help you find a dealership that cares. Like we said, it sucks you're having problems, but that's what your warranty and GOOD dealerships are for.
Click to expand...


I didint get my car replaced but I got my car rebuilt by GM :)
 
A

attrapereves

New member
If I were having constant problems, I would keep the car until the warranty ran out, then sell it immediately. The loan loss would be better than footing constant repair bills.
 
Corey2360

Corey2360

New member
Well it's funny I opened a case with bbb and a head gm person called me and assured me that he would take care of me find out Wednesday


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ChrisJ

ChrisJ

Active member
Corey2360 said:
Well it's funny I opened a case with bbb and a head gm person called me and assured me that he would take care of me find out Wednesday


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Click to expand...


What's funny about that?
He didn't say "We'll buy the car back from you".
 
Corey2360

Corey2360

New member
Well someone actually calling me instead of other way around just surprised me


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Ms.DannyStone

Ms.DannyStone

Still love it
GM if u contact them about something they will help you.. A lot of people make it sound like GM won't help you or it's hard to get ahold of them.. I called GM and they opened a case for me and 3 days later they called me and they shipped my car off to MI and 3 weeks I got it back looking new.. Now it's in a dealer lot and I'm in a RS ;D

But I do miss my LT a lot tho.. No lie when I get in my RS I think why did I get rid of it?! Then I think bc I got this RS now.. I think it's the memories I had with the car that make me miss it.
 
A

attrapereves

New member
Ms.DannyStone said:
GM if u contact them about something they will help you.. A lot of people make it sound like GM won't help you or it's hard to get ahold of them.. I called GM and they opened a case for me and 3 days later they called me and they shipped my car off to MI and 3 weeks I got it back looking new.. Now it's in a dealer lot and I'm in a RS ;D

But I do miss my LT a lot tho.. No lie when I get in my RS I think why did I get rid of it?! Then I think bc I got this RS now.. I think it's the memories I had with the car that make me miss it.
Click to expand...

Were you the one with the transmission that was jerry rigged after it fell of a truck? Or something like that iirc?
 
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