Bluetooth Connection and iPhone 5
- Thread starter kknoer
- Start date
PoormanSonic
New member
I don't have any problems with my Iphone5. I do noticed it takes a minute or two for it to connect to the car once started.
Eric Smit
Enforcer
if it's taking too long and you're impatient like me, go to settings-->Bluetooth--> your vehicle and GM music device. just tap them both and it will connect. I've found my phone capabilities (your vehicle) connects almost immediately while music (GM music device) takes a minute. tap it and it's instant.
-Eric Smit
-Eric Smit
My wife's iPhone 4S connects and disconnects repeatedly while driving. It's at the point where she can't hold a connection for longer than 10 minutes. The dealer is looking into if there's a software update available to address the issues.
Are you having an issue with the MyLink radio or the standard one? Our issue has been with the MyLink system.
Are you having an issue with the MyLink radio or the standard one? Our issue has been with the MyLink system.
saunderslaundry
New member
Bumping this thread because I am currently devastated and cant get answers from the dealer and chevy reps haven't been helpful either...
Have a 2013 Sonic LTZ - got in Dec 2012. Just brought it into the dealer for oil change and they upgraded my radio. NEVER had a problem with my radio before, the whole reason I LOVE my car is the streaming musi from my iPhone 5. Love it! But as soon as they upgraded the radio, the bluetooth music connection SUUUCKS. It skips like a CD and it drives me nuts. And I can't connect via USB either - it says "playback source not found" or something.
I brought it back to the dealer, they said the update didn't take but they finally got it to work. NO, they didn't. And then after chatting with a Chevy rep, they basically said "well, there is no guarantee an iPhone 5 will work with mylink."
WTF. Everything was perfect before! Now I don't even want to drive anywhere because the radio sucks, its super fuzzy plus radio is just awful anyway... and I don't want to listen to my streaming music when it skips like a scratched CD from 1995.... isn't technology supposed to be advancing instead of regressing?
(ok, sorry for the rant!) any experts have an answer?? I'm desperate for my old radio back!
Have a 2013 Sonic LTZ - got in Dec 2012. Just brought it into the dealer for oil change and they upgraded my radio. NEVER had a problem with my radio before, the whole reason I LOVE my car is the streaming musi from my iPhone 5. Love it! But as soon as they upgraded the radio, the bluetooth music connection SUUUCKS. It skips like a CD and it drives me nuts. And I can't connect via USB either - it says "playback source not found" or something.
I brought it back to the dealer, they said the update didn't take but they finally got it to work. NO, they didn't. And then after chatting with a Chevy rep, they basically said "well, there is no guarantee an iPhone 5 will work with mylink."
WTF. Everything was perfect before! Now I don't even want to drive anywhere because the radio sucks, its super fuzzy plus radio is just awful anyway... and I don't want to listen to my streaming music when it skips like a scratched CD from 1995.... isn't technology supposed to be advancing instead of regressing?
(ok, sorry for the rant!) any experts have an answer?? I'm desperate for my old radio back!
Lovehanayo
New member
I would take it to another dealer. My radio works perfect and I haven't had any problems with my 2012 LT, so it should work. Plus wasn't the 2013 advertised to have Siri? So it should work with iPhone 5 if they're promoting that with Chevy.
Macehammer
New member
MyLink works fine with the iPhone 4, 4s, and 5, and presumably also with whatever Apple releases this fall, too.
Chevrolet Customer Care
New member
Hi saunderslaundry
I am so sorry that you are having this MyLink issue and that the agent that you previously spoke with was unable to assist you. I would like to call the dealership for you or if you would like I can locate another dealership in your area. I will assist you and help you get this resolved. Please send me a message if you are interested in my assistance.
Jackie
Chevrolet Customer Care
I am so sorry that you are having this MyLink issue and that the agent that you previously spoke with was unable to assist you. I would like to call the dealership for you or if you would like I can locate another dealership in your area. I will assist you and help you get this resolved. Please send me a message if you are interested in my assistance.
Jackie
Chevrolet Customer Care
KartRacer
Member
Just an FYI. I also was having a problem maintaining a connection using USB plug and Bluetooth. Dealer reprogrammed the Mylink but problem did not go away. I had a full day of driving and trouble shooting the issue. I found that the USB to iPhone cable did not provide a tight fit in the plug in the dash. Every time it moved it reset and I lost my connection with Bringo and radio went to iPod . I replaced the cable with a new one and today it worked perfectly all day. I called my dealer and let them know of the problem for future reference. BTW my dealer has always been great.
KartRacer
KartRacer
Chevrolet Customer Care
New member
KartRacer,
I am glad to know the issue was able to be solved. Thank yo for sharing your situation with the dealership as well.
Erica Tiffany
Chevrolet Customer Care
I am glad to know the issue was able to be solved. Thank yo for sharing your situation with the dealership as well.
Erica Tiffany
Chevrolet Customer Care
J T
New member
Bumping this thread, although I'm not devastated, but I can't seem to get a reasonable answer from my dealer about how to "fix" my problem.
When making calls with my iphone, it automatically selects my car as the source and I can talk hands free. However, when I receive a call, 99% of the time it answers as a private call and then I have to grab my phone and select my car as the audio source. Meanwhile, if I had the radio blaring, that is the first thing the caller hears before I can switch the audio source. How the hell do I get it to default to my car instead of private call? It's very annoying and dangerous as well for me to answer the phone while driving.
I did a minor search for this, but after a few pages of a threads, I wasn't able to find anyone else with this issue. Hence, I bumped this thread due to the general title of it.
I had an iPhone 3GS and upgraded to an iPhone 5S. I never had a problem with the 3GS, it would take less than a minute after I started the car to connect. When I got the 5S it would take longer for some reason. I checked and I had not deleted the other phone from the system. After I removed my old phone, my new phone connected in less than a minute also. If you bought the car used, I would make sure it does not have any old pairings in the settings.
I have not had any issues with answering my phone with the car audio. I answered it a couple of times using the phone instead of the steering wheel controls and it went to private having to use the phone until I switched it. Now I only use the steering wheel controls to answer and hangup calls without any issues.
I have not had any issues with answering my phone with the car audio. I answered it a couple of times using the phone instead of the steering wheel controls and it went to private having to use the phone until I switched it. Now I only use the steering wheel controls to answer and hangup calls without any issues.
J T
New member
I wish I could say the same. And I wish someone had a fix to my problem. It always worked just fine with my droid (which is no longer paired), but as soon as I started using my iphone5, it would rarely go to my car audio when answering the phone with the steering wheel controls.
There's got to be a way to default it to go directly to the car's audio instead of a private call.
J T
New member
Not yet, but I'll give that a try.
CheapFuneral
New member
My wife has a somewhat similar issue to this in her encore. Also mylink but not touch screen. It doesn't just disconnect, it actually forgets all devices. The radio also randomly restarts while driving but never together. Taking it to the dealer for the 4th time for this issue.
If I die, bury me in my truck, because it's never been in a hole it can't get out of!
If I die, bury me in my truck, because it's never been in a hole it can't get out of!
Chevrolet Customer Care
New member
We truly apologize for this inconvenience, CheapFuneral. Please let us know if further assistance is needed. We'd be happy to contact your dealership on your behalf to discuss your concern further. We look forward to hearing from you!
Kristen A.
Chevrolet Customer Care
Kristen A.
Chevrolet Customer Care
