sad....sad news

[severous01]

i had an issue with my radio. a little windows message popped up and told me that some files were missing, and the radio would often do a hard reset, deleting all my radio stations, phone memories, and sound settings. i brought it to the dealer a few weeks ago, they told me 'we will look into it'

i brought it back for an oil service and to have the fog light replaced (it lasted a whopping 2300 miles) and they replaced the radio per 'gm tech line'.

and now, the radio is doing it again, and, it's asking me to repair my rear camera. how cool is this?


so did the dealership just install a random radio or did they just decide not to program it or did i get the wront radio? or is this POS radio just destined to be replaced by an aftermarket unit?

 

[JCHAG]

The MyLink head unit on my Spark gave me those error boxes constantly. It was replaced three times over 7900 miles. I've been lucky with Sonics, both have Mylink, and no issues yet over 4000 miles combined. I never got a clear answer from the dealer regarding the cause of the problems, they just replaced the radio (repeatedly).

 

[007CobaltLS]

It's amazing how many issues there are related to the different radios in these cars.

 

[Chevrolet Customer Care]

i had an issue with my radio. a little windows message popped up and told me that some files were missing, and the radio would often do a hard reset, deleting all my radio stations, phone memories, and sound settings. i brought it to the dealer a few weeks ago, they told me 'we will look into it'

i brought it back for an oil service and to have the fog light replaced (it lasted a whopping 2300 miles) and they replaced the radio per 'gm tech line'.

and now, the radio is doing it again, and, it's asking me to repair my rear camera. how cool is this?


so did the dealership just install a random radio or did they just decide not to program it or did i get the wront radio? or is this POS radio just destined to be replaced by an aftermarket unit?

severous01,

Not cool, something is definitely wrong here. Unfortunately, I'm unable to diagnose what the cause is and recommend contacting the dealership again for service. I would be glad to research this repeated issue for you with your dealership.

If so, please private message me your first and last name, the last 8-digits of your VIN, current mileage and the involved dealership. Hopefully you will get this issue resolved soon.

Vanessa
GM Customer Service