Front Stabilizer Links
- Thread starter Gr8ful
- Start date
Chevrolet Customer Care
New member
Keep us posted if you have any vehicle or dealer issues. Regards.
Matt,
GM Customer Service (Assisting Vanessa)
Matt,
GM Customer Service (Assisting Vanessa)
BiGGinZ
New member
Correct.
SonicBoy24
New member
Might as well, free new parts
Mine was closer to 3 hours, got there at 8am when they opened, I think I got home just in time for the beginning of The Price is Right. :banana:
Makes me wonder if something else happened that they never told me about...
BOOMSONICBOOM
New member
UPDATE: They replaced the sway bar link issue?.. and also fixed the spring seated incorrectly into a washer??? I have no clue. don't have it back just yet! Will get it back Monday... I will know more then...they are fixing a dent in the left side..
I guess that the mount where the bottom of the coil spring in the rear mounts to the plate is miss-aligned and will cause noise mostly and possible wear that otherwise wouldn't have happened?
I am really pleased with the spot on center steering wheel and perfect alignment with this vehicle. Not off even one tick! first GM since 1995 that I have owned perfect out the gate!
boomsonicboom:banana::banana::banana::banana::banana:
I guess that the mount where the bottom of the coil spring in the rear mounts to the plate is miss-aligned and will cause noise mostly and possible wear that otherwise wouldn't have happened?
I am really pleased with the spot on center steering wheel and perfect alignment with this vehicle. Not off even one tick! first GM since 1995 that I have owned perfect out the gate!
boomsonicboom:banana::banana::banana::banana::banana:
Had my links replaced under warranty I think in April 2012. Car had about 20k miles. They were creaking and groaning.
Car now has 66k on it. I dropped it at the shop this morning for front end (left side) clunking. The link needed to be replaced and of course you do 'em in pairs. Need to pick it up in the morning.
And of course I find this thread after the fact. Looked around for TSB and recall info and found nothing. The bulletin # someone posted earlier gave negative results. Have an in-law that works for GM. He did some research for me and didn't find anything about this issue. Guess I need to talk to the dealership, eh?
Car now has 66k on it. I dropped it at the shop this morning for front end (left side) clunking. The link needed to be replaced and of course you do 'em in pairs. Need to pick it up in the morning.
And of course I find this thread after the fact. Looked around for TSB and recall info and found nothing. The bulletin # someone posted earlier gave negative results. Have an in-law that works for GM. He did some research for me and didn't find anything about this issue. Guess I need to talk to the dealership, eh?
Last edited:
stoopid
New member
I'm waiting for mine to act up, then I'll bring it in. Figure I'd get the most out of the originals and the replacements. Like others, I hate to wait at the shop so this saves me possible future trips for more replacements (plan on selling the car before 100k, should make it to 100k on the second set).
Had this recall done today. It is titled as recall 12172. I had no paper work sent to me from GM at all. I took my car in because of a suspension rattle when I would hit bumps/potholes.
I already had the sway bar end links replaced once last fall due to grinding during turning. This was a different failure mode. I only have 15k miles on the car if GM had to change the same part twice, this is ridiculous....
I already had the sway bar end links replaced once last fall due to grinding during turning. This was a different failure mode. I only have 15k miles on the car if GM had to change the same part twice, this is ridiculous....
Chevrolet Customer Care
New member
I apologize for the inconvenience this situation caused you. Please keep us posted if you any further issues/concerns with your vehicle. Feel free to contact us privately but please include your VIN#, name, situation, contact information, and mileage. I hope all is well considering.
Matt,
GM Customer Service (Assisting Vanessa)
BOOMSONICBOOM
New member
That does suck and is ridiculous! However, the sway bar links really nice looking, I mean that really doesn't mean much...but they look tough. We will see! I have apt this thursday for clunk in wheel when turning for first time, squealing brakes, and the damn tranny is a ridiculous mess!.the service writer justin hes friendly, but a douche bag! Sorry, but I wasnt born yesterday! Stop saying it's normal, it's fine, it takes almost 16,000 miles for the tranny to learn your driving style! Ok then gm stop selling new cars with less than 16,000miled on the car! Sorry I kinda hijacked this sway issue to tranny issue! But I'm steamed..so I said the loaner sonic was awesome with about same mileage! He was like well it's a 13! I said yeah and so?? same engine, tranny, etc, hes ike uh, uh well we will check it out! I said good because I am talking with gm about this and want to just replace car if he can't figure it out! Ok I will update later, thx for all the info u guys, sorry bout the crazy off target rant! I'm just so upset just got off phone...can you tell! Best boomsonicboom
Well the car will be going BACK to the shop as there is a suspension clunk coming from the driver side now....My only guess is the tech didn't torque something down when making a repair.
I switched dealerships due to the ineptness experienced by the service department at the dealer I bought my car from. Now I am having the same type of service issues at the new dealership. It seems the dealerships are more concerned with getting positive feedback on the surveys than actually providing quality service. There needs to be some quality control put in place for dealership techs because it seems there certainly isn't right now.
This crappy service will directly affect my next vehicle purchase next year.
I switched dealerships due to the ineptness experienced by the service department at the dealer I bought my car from. Now I am having the same type of service issues at the new dealership. It seems the dealerships are more concerned with getting positive feedback on the surveys than actually providing quality service. There needs to be some quality control put in place for dealership techs because it seems there certainly isn't right now.
This crappy service will directly affect my next vehicle purchase next year.
The car is now fixed. I was told by the service rep that the driver side bolt on the end link actually cracked in half after the initial repair.
This is just great. So the new part which as supposed to fix the initially crappy design, is also an inferior design. No way should a bolt/threaded shaft split in half if torqued down. At worst, the threads would strip or the bolt would shear itself in half. Not splitting down the length of the bolt!
I work in the auto industry as a mechanical engineer for a tier 1 supplier. This whole sway bar end link issue just wreaks of horrible supplier management and an oem who doesn't know a bad design when they see one.
Good work, GM.
This is just great. So the new part which as supposed to fix the initially crappy design, is also an inferior design. No way should a bolt/threaded shaft split in half if torqued down. At worst, the threads would strip or the bolt would shear itself in half. Not splitting down the length of the bolt!
I work in the auto industry as a mechanical engineer for a tier 1 supplier. This whole sway bar end link issue just wreaks of horrible supplier management and an oem who doesn't know a bad design when they see one.
Good work, GM.
BOOMSONICBOOM
New member
Wow! Thats crazy! I am glad you got that fixed..kinda crazy...ugh. I know this mine is going back in monday morning!! Front clunk after sway bar replacement, brakes, amd most of tranny! It's now slamming thats right slamming into or out of
Gear when deccelerating! Vert crazy and shaking/shuddering when accelerating from like say 20mph... But thts not what this topic is about.. I hoped they can figure out where the
clunk is coming from amd did you notice after.the new sway links the road imperfections are more pronounced or louder...than before the repair? Could just be coincidence! Im not sure..ugh also I have a defective chevy bowtie on back hatch, and am getting a coolant smell when heat is on, plus also a noisy engine with a chirpy beetle bug sound...
I do believe there was some ride harshness tradeoff made with the new parts in order to get their durability to an acceptable level. Living in Michigan almost every road is terrible to begin with, but it does seem to have a worse ride quality after the repair. I know the sway bar end links should have little influence in terms of the suspension jounce and rebound, but it does seem worse none the less.
chivalryder
New member
Yup. That sounds just like my front links. I had mine fixed under warranty and now it's whisper-quiet! Make an appointment at the dealership to have them look at the front suspension. They should replace it in about an hour and a half under warranty.
