Contact WOT directly
After research on this board I went with the Trifecta Elite per the recommendations from others.
Almost instantly I have members from this board PM'ing me telling me "good luck" "it's canned" "they wont help/tune/change anything"
BNR simply said" we will forward the info" and there was no response from that. That must be great for BNR as a third party vendor not having to support a sale they make profitably, but that's really not so great for consumers. I'm a third party vendor for some tuners at my shop, I get it. Great sale, not so great customer service as a result, so I stopped being a third party vendor for tunes.
I got in contact with WOT, and within MINUTES not hours, days, or months as some claim, withing MINUTES they were on the phone with me, going over every detail of my build with a fine tooth comb.
They submitted a "revised" tune and we went back and forth all day getting it dialed in absolutely perfectly. It involved at least 5 times of DataLogging/ Revising and they got it PERFECT. Not only that, but I would submit a datalog and have a revision within an hour or two.
BNR may want to consider just selling their EFI Live tunes themselves and leaving WOT byitself, that way they can directly support their own product and not be left hanging on someone else's work. But the probably won't because it's still profitable for them with minimal effort from the sales side. Really it just comes down to a happy customer or a happier profit, and that is a fine line to walk, gotta take care of those customers.
I'm very happy with my tune, I'm very happy with WOT, and I got some great numbers out of mine.