GMConnects now has a familiar face!

[laborsmith]

Post subject: STATUS REPORTS now displayed on dealer web page!
PostPosted: Sun Mar 18, 2012 6:47 pm
Tracking Admin

Your status updates are now displayed directly on your dealer web page for even better service.

Per 2010 SS RS (the GMConnects Tracking Administrator):

GMConnects has a new face - yours! One of the fastest growing services available to U.S. based GM dealerships, GMConnects has always been about maximizing the customers buying experience through the dealer network. Our latest upgrade now directs customers to the dealership website whenever they inquire about their order.

In the very near future, we will be supporting all U.S. based GM dealerships with innovative sales and marketing programs that allow stronger communication with the customer. For more information about our service and how it can improve your dealerships profile, please contact

Our goal is to support the Dealer Network and to provide much needed information to their customers!



For those who follow my tracking posts, GMConnects and Donlens are the two sites I access when trying to answer questions.

For Canadian members, GMConnects is working with GM Canada and it is hoped they will work together the same as GM USA has.

Laborsmith

 

[ORANGEGUY]

dealer web page

I don't think mine is that way their in the sticks and barley just know how to use a computer. why does my gm connect web page not have my lastest info. its thursady and it still shows what I read for the first time last week.

 

[laborsmith]

GMConnects is not a part of GM, but is made up of four volunteers, one of whom has access to the GM server. It mines its info every morning except Monday morning, therefore is always a day late.

Cars move through the assembly status steps at different speeds depending on such things as dealer allocation and available parts. Two orders entered the same day with no difference may be assembled days or weeks apart.

I can not remember what or when you ordered so can not be more specific.

Laborsmith

And no, I am not one of the volunteers. I was one of the people who watched the birth of GMConnects (Hylton basically founded it as he discovered the code to identify a VIN while tracking the birth of the fifth generation Camaro) and I as a Chevy customer benefited from their effort. Now I try to pass on what I have learned . - Laborsmith

 

[ORANGEGUY]

Qfxq35

That's the order #and it said on gm connects.com when i look at it today checked 3/22/12 but nothing more then what the first update was as of 3/15/12 and that was at 3000. so if nothing poped up showing a new update it must till be holding at 3000. just did not know by you saying new face for gm connects and that I could go to the dealers web page that odered my car. and click on somthing their and get the current info.

 

[laborsmith]

Ah, I see. The new face links you directly to your dealer if your dealer is part of the GM Autoconnects system (most but not all are) but it does not change server access. This is an attempt to get the dealers to be more accepting of the service (as strange as it may sound, not all dealers like the service GMConnects provides).

It is not unusual to be hooked at 3000 for a while. It usually means there is some specific part or color that is the hold up. Once that is available you will progress to 3800 (built) quite quickly.

Laborsmith

 

[ORANGEGUY]

Good Deal....

I am not real good at explaining stuff. especially when typing it out on a computer in forum format. but were doing alright for a couple of car goobs....