So Incredibly Frustrated with my car and service at this point.

[RS Turbo]

Chevy has made a payments for vehicles being down for long periods of time before for being in the dealer for 20 days I know first hand because it was mine. Pressure them and ask to speak to the District Service Manager. It is cheaper to make your payment and make you happy than repurchasing your vehicle!!!!!!

 

[Eric Smit]

hmm. well, I eat my words. I've never heard of that happening.


-Eric Smit

 

[Maddog2020]

and to clarify, I just dropped my car off for the exact same thing. we will soon see where the fault lies.


-Eric Smit

Are you saying your transmission went out?

 

[Eric Smit]

Should have clarified. I suspect my hub has gone.


-Eric Smit

 

[ThatTmoGuy]

I was wondering the same thing, But figured it was something at the wheel and not the trans.

 

[Maddog2020]

OK, that not nearly as bad. Good luck at the dealer.

 

[Eric Smit]

my bad.


-Eric Smit

 

[RS Turbo]

hmm. well, I eat my words. I've never heard of that happening.


-Eric Smit

Ya your young I know.. LOL My wife and I have purchased new vehicles at least every 1.5 to 2 years for the last 24 years. I had my 2008 Aveo in the dealer for 21 days for tire wear out with 18k miles with alleged dealer blaming me for alleged lack of service. Paid for the alignment and dealer ASE tech states it was good and the alignment showed complete rear suspension was out of wack. I had 6 tire rotations done in 18k miles with reciepts to prove it. I am an ASE Master tech and Laughed at what there alleged ASE tech stated. I spoke with the District Service Manager and asked him to show me any alleged damage I cause for this issue and I would gladly pay the bill. Since they could not find any damage the conclusion that I suspected was correct, The vehicle was chained to tightly on the ship in shipment overseas, 20 days later vehicle fixed , car payment was made and they replace the complete set of tire and reimburst me for the Alignment. Drove the next 35k miles with no tire wear issues.

 

[RS Turbo]

The dealer had to put the vehicle on a frame rack and the unibody was 1/4 off on the left front. They pulled the front corner after shims would not bring the vehicle into spec.

 

[Eric Smit]

My problem? Bearing plate.


-Eric Smit

 

[sx sonic]

Eric what do you mean when refering to the "bearing plate"? Are you talking about the wheel bearing assm?

 

[Eric Smit]

Nope, where the top of the spring goes. the bearing plate. My installer tightened it too much and it needs to be replaced.


-Eric Smit

 

[SonicBoy24]

I think your making this into a bigger deal than it needs to be and are worrying for no reason. Look at it this way:

-a wheel bearing going out is not a big deal.

-the cv joints were misdiagnosed and were actually fine. You got new parts for free that's a good thing.

-getting a new transmission that early does suck but that's why we have a powertrain warranty.

-The hood damage is unfortunate but they should make it right.

a wheel bearing let go at less than 11k miles? that kind of is a big deal. kind of like when both of my sway bar bushings seized with less than 4k...

hood damage is just somebody being careless and in a hurry tryna lift the car

 

[rodslinger]

. ....The whole hub needs to be replaced....

... they suspect the CV joint needs replaced....

...narrowed it to the transmission, and it needs replaced....

... left my hood up while they were raising it on the lift, and they damage the hood....

Needless to say I'm incredibly frustrated,

So is it Moe, Larry or Curly working on the car?

 

[sx sonic]

Eric, I got what your talking about now.

OP if they don't get your car fixed this next go around take it to another dealer, they do not sound competent at the shop your at now

 

[5.0]

a wheel bearing let go at less than 11k miles? that kind of is a big deal. kind of like when both of my sway bar bushings seized with less than 4k...

No it's not. It's a 80 dollar part and 45mins to change. And it's covered under warranty. Ditto for sway bar links. Cars are not perfect off the lot. That's why there is a warranty.

There are a lot of factors that could have contributed to the bearing failing prematurely.

I guess I have a different definition of "big deal." Puking a turbo, spinning a crank bearing, chasing electrical gremlins..... those are big deals.

 

[ChrisJ]

No it's not. It's a 80 dollar part and 45mins to change. And it's covered under warranty. Ditto for sway bar links. Cars are not perfect off the lot. That's why there is a warranty.

There are a lot of factors that could have contributed to the bearing failing prematurely.

I guess I have a different definition of "big deal." Puking a turbo, spinning a crank bearing, chasing electrical gremlins..... those are big deals.

Eh, not really. Puking a turbo and spinning a crank bearing are both covered under the standard 5 year 100K power train warranty, no? And anyting covered by a warranty isn't a big deal in my book. :banana:

 

[5.0]

Eh, not really. Puking a turbo and spinning a crank bearing are both covered under the standard 5 year 100K power train warranty, no? And anyting covered by a warranty isn't a big deal in my book. :banana:

Absolutey they are. I'm just trying to put things in perspective. Things could be a lot worse.

 

[Shinrin]

I think anything going wrong on a new car is a big deal. Part of the reason I went ahead and bought a car with 6 miles on it, was because I didn't want to have to get any major work done for 50,000 miles.

All this makes me think of is lemon law. I'd have returned the vehicle and gotten a new one if I was out of a car for all that work. One problem, fine, they replace it, I'll grumble about it but I'll be happy. But, bearings, transmission, and body work on top of it? Three strikes and I'd have a new car.

Don't know about lemon laws in other states, but here in Florida I'd completely be within my legal right on it.

 

[Ham_Sammich]

Another update. The head mechanic called Friday. They replaced the under carriage. It's still making noise. They said a GM tech is coming again today (Monday), and now they think it's the steering rack. Just unbelievable.

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