Steering wheel controls not working

[Bosgarage57]

2014 LTZ Sonic, 85K miles. Last week my steering wheel controls stopped working, along with the temperature on the screen. Took it to Chevy this morning and they stated they would reload the software. They did it and it still didn't fix the issue, $150 wasted . They stated they got Chevy involved and they're recommending a new radio, to the tune of $700. Anyone else had this issue? I did disconnect the battery over light and it didn't fix it either.

 

[Bosgarage57]

Update, I found this link online. Downloaded the file, did what he said and the controls and temp control are working now. Wonder if it would be worth talking with the dealer about this?

https://sourceforge.net/p/mylink-unlock-project/wiki/Home/

 

[Ravenousjoe]

Same Issue

I am having the same issues on my SO's 2014. Right side of wheel (volume, track, etc.) controls not working, no temp read out, and really bad echo when talking with her while she is using bluetooth.

I am not 100% against doing an unlock of Bluelink, but would like to know if there are any other fixes prior that I can do myself before downloading some software from Russia, or bringing it in to a dealer for them to gouge me on what is essentially a patch.

 

[ScarabEpic22]

That's an issue with MyLink, have you played with a different firmware? If you use the Russia firmware, you have to copy the steering wheel fix over as well, if you don't then the temp display and steering wheel controls don't work.

 

[BigEd_72455]

2014 LTZ Sonic, 85K miles. Last week my steering wheel controls stopped working, along with the temperature on the screen. Took it to Chevy this morning and they stated they would reload the software. They did it and it still didn't fix the issue, $150 wasted . They stated they got Chevy involved and they're recommending a new radio, to the tune of $700. Anyone else had this issue? I did disconnect the battery over light and it didn't fix it either.

I dumped $121 into my local dealer for them to do the same stuff.
now my backup camera, onstar, and right steering wheel controls do not work.

I have had 2 different radios they say can not be unlocked (bought on ebay). Their computer goes through all the motions, but when they cycle the key, it locks itself back again.

I do have a Pioneer for it, but I want the factory stuff to work. And yeah, they told me $668 for a new factory mylink, plus shipping and sales tax!!

I now have 2 factory radios, one is in the car and working but missing the earlier stuff, second one is still locked because their program wont unlock it.

 

[Jaredg]

I had the same issues. Steering wheel controls for radio stopped working. Outside temp sensor disappeared and radio would sometimes take forever to turn on. Also, the lines on my backup camera disappeared. Dealer replaced factory head unit and that solved all those problems.

 

[Samtheman]

There is no reason to replace anything to fix the steering wheel controls and temp sensor. This issue is so common. You don't have to upgrade the firmware either and don't spend any money. Simply go into enable Development mode in Mylink and then exit out and restart to Explorer Mode (you can skip all the other steps), as per the instructions at this link:
https://sourceforge.net/p/mylink-unlock-project/wiki/Home/