The MyLink Master thread

[Joyride]

GM's ears must have been burning. I just received an email from Chevy about the MyLink update, new apps, and to call my local dealer to schedule an appointment. Anyone else get this same email? Dealers may see a wave of calls.

 

[bluedeucefan]

GM's ears must have been burning. I just received an email from Chevy about the MyLink update, new apps, and to call my local dealer to schedule an appointment. Anyone else get this same email? Dealers may see a wave of calls.

Yep got the same email this morning

Sent from my HTC6435LVW using Tapatalk 2

 

[cndctrdj]

I got it as well

 

[Red_RS]

Me too.

 

[seanp1]

GM's ears must have been burning. I just received an email from Chevy about the MyLink update, new apps, and to call my local dealer to schedule an appointment. Anyone else get this same email? Dealers may see a wave of calls.

I too received the email. It made me laugh because I won't be wasting my time with this update until the dealers all have their **** together and can do this update without multiple trips being required.

 

[Joyride]

I too received the email. It made me laugh because I won't be wasting my time with this update until the dealers all have their **** together and can do this update without multiple trips being required.

My thoughts exactly. I've called the dealer twice now and although they were nice enough, neither of them called me back like they said they would which makes me wonder...as I picture them fumbling with a flash drive encircling a Sonic and scratching their heads...where's IT support when you need'em?

 

[TheMission]

My Dealer has confirmed today that they totally bricked my radio. They had to get a special case number from infotainment support and get a whole new radio sent in. Horay... another day with a crappy rental.

They did give me a Sonic Sedan as a rental at least while they do the tech support dance. Now I'm waiting for them to screw up my dash when they are swapping units.

Whatever you do... don't be the Guinea Pig. Ask the dealer to update a few in their inventory before trying yours.

 

[ColonelPanic]

Whatever you do... don't be the Guinea Pig. Ask the dealer to update a few in their inventory before trying yours.

This is precisely why I am not bothering with it just yet.

I don't have enough space on my iPhone for BringGo. I already have the TuneIn app on my phone often use it via bluetooth and find it works acceptably. I can deal with the occasional glitches like the channel 1 stupidity that happens once a week or so. The more I think about it, the less of a hurry I'm in to have this update.

I hate to sound like a selfish jerk, but I would rather them tear up other people's cars to learn how this is done before ever touching mine. :banana: Nobody will care for my car and be as particular about it as I will. Where there is disassembly, there can be scratches and rattles introduced. Absolutely unacceptable.

 

[Joyride]

This is precisely why I am not bothering with it just yet.

I don't have enough space on my iPhone for BringGo. I already have the TuneIn app on my phone often use it via bluetooth and find it works acceptably. I can deal with the occasional glitches like the channel 1 stupidity that happens once a week or so. The more I think about it, the less of a hurry I'm in to have this update.

I hate to sound like a selfish jerk, but I would rather them tear up other people's cars to learn how this is done before ever touching mine. :banana: Nobody will care for my car and be as particular about it as I will. Where there is disassembly, there can be scratches and rattles introduced. Absolutely unacceptable.

Amen to that!

 

[zippypcs]

I have tried 2 dealers in last 3 days for this My link upgrade. Have been told oh yeah we can do that. So I went to dealer 1 and found haven't done this yet. So go to dealer #2 tells me I think we have done this. Says to leave car for like 6 hrs? So I guess I wait to get this done. Maybe never. I am thinking at this point simply not worth the hassle. Maybe GM should just send the software updates out to those affected by installing the software to a USB flash drive or at least offer it as an option. Some of us work crazy hours and don't have a lot of time to kill at the dealership.

 

[Joyride]

I have tried 2 dealers in last 3 days for this My link upgrade. Have been told oh yeah we can do that. So I went to dealer 1 and found haven't done this yet. So go to dealer #2 tells me I think we have done this. Says to leave car for like 6 hrs? So I guess I wait to get this done. Maybe never. I am thinking at this point simply not worth the hassle. Maybe GM should just send the software updates out to those affected by installing the software to a USB flash drive or at least offer it as an option. Some of us work crazy hours and don't have a lot of time to kill at the dealership.

Six hours! That's just stoopid!

 

[zippypcs]

I think it would be cost effective for GM to send these updates out via USB drive to those affected. They could list a 1-800 number to verify your vin you call, verify , get USB drive in the mail, do software update on radio from options and be done with it. Seems so very simple. Just saying....

 

[Wong]

Got mine updated today....took 1.5 hours.

 

[Kuntryboy865]

anyones mylink freezing to the point it wont tuen on to the actual radio?

 

[Blue hedgehog]

anyones mylink freezing to the point it wont tuen on to the actual radio?

I think there's a post earlier in this thread or in the bringgo thread about the radio taking up to 5 minutes to turn on after getting the update. Maybe look for that person and find out what the issue was.

 

[Kuntryboy865]

I think there's a post earlier in this thread or in the bringgo thread about the radio taking up to 5 minutes to turn on after getting the update. Maybe look for that person and find out what the issue was.

I havent gotten the update it was fine yesterday on my break at work. when i got off work on the ride home and it froze up. i guess ill take it to the dealer today.

 

[Kuntryboy865]

i made an appointment with my dealer i hope they dont deny me cause of my mods. they shouldnt because my mods dont effect the radio and its been working fine till yesterday.

 

[bkmitchy600]

I have tried 2 dealers in last 3 days for this My link upgrade. Have been told oh yeah we can do that. So I went to dealer 1 and found haven't done this yet. So go to dealer #2 tells me I think we have done this. Says to leave car for like 6 hrs? So I guess I wait to get this done. Maybe never. I am thinking at this point simply not worth the hassle. Maybe GM should just send the software updates out to those affected by installing the software to a USB flash drive or at least offer it as an option. Some of us work crazy hours and don't have a lot of time to kill at the dealership.

Was the 6 hours after setting up an appointment? Or just dropping off the car? I set up an appointment to get mine done and it took about 1.5 hours. This was their first time doing it also.

 

[bkmitchy600]

anyones mylink freezing to the point it wont tuen on to the actual radio?

I've had some minor issues like this when the radio keeps showing the MyLink screen and doesn't start playing. I think this is due more to the fact that it's Windows CE based. I just turn the car off and back on and it's fine. Kinda like rebooting a computer.
I guess any technology will have it's issues.

 

[Kuntryboy865]

I've had some minor issues like this when the radio keeps showing the MyLink screen and doesn't start playing. I think this is due more to the fact that it's Windows CE based. I just turn the car off and back on and it's fine. Kinda like rebooting a computer.
I guess any technology will have it's issues.

Thinking the same. The dealership couldnt figure out what was wrong wuth it so they are ordering a new one