Kuntryboy865
New member
My mylink is working again all the sudden but now qhen i put my car in revrse it says service rear view monitoring system. Im still gonna have them replace it just to make sure it doesnt go out on me again.
The MyLink Master thread
- Thread starter AxelRipper
- Start date
LiquidOC, I agree totally about having mylink stay on and paired with your phone when you're making a quick stop. But it may be something that is beyond mylink software programming, because the car probably cuts power to Mylink when the car is turned off. But the fact that it won't stay on and paired is a very irritating 'feature'.
ColonelPanic
Banned
Mine pairs when I don't want it to, and sometimes gives me trouble when I do. Bluetooth kills my phone's battery, so I don't leave it enabled frequently so it isn't too terribly irritating.
In the mornings, I walk around the house listening to stuff on TuneIn with my iPhone. If I remote start the car, after a short while I suddenly get no sound through my headphones and realize MyLink grabbed it. So the capability is there without the radio being actually "on" per se.
My memory is bad, but I think it may have even paired it when just going out to the car to unlock it and mess around with it, never put the key in the ignition nor turned on the radio with the power button. Will test that one again next detailing day.
Anyway, on the flip side: If it could remain paired with ignition off, I wouldn't want it to do so when I leave the car and have no intention of returning.
In the mornings, I walk around the house listening to stuff on TuneIn with my iPhone. If I remote start the car, after a short while I suddenly get no sound through my headphones and realize MyLink grabbed it. So the capability is there without the radio being actually "on" per se.
My memory is bad, but I think it may have even paired it when just going out to the car to unlock it and mess around with it, never put the key in the ignition nor turned on the radio with the power button. Will test that one again next detailing day.
Anyway, on the flip side: If it could remain paired with ignition off, I wouldn't want it to do so when I leave the car and have no intention of returning.
laborsmith
New member
If they have already done a few, 30 minutes seems right to me.
Laborsmith
Laborsmith
Isambard
New member
:beer:
Anyone have their update at Chevy 21 in Bethlehem?
Edit: Had the update done this morning, along with first oil change and tire rotation. Whole thing took 1 hour. BringGo working fine :thumbup:
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I just bought my RS last week, downloaded Bringgo to try it out.. discovered I needed the update, called my dealership and they had no clue about any update. Told me initially it would be a min 1 hour labor charge. I declined said never mind, and called another dealership. They apparently knew what I was talking about and I setup the appointment for today.
Got there, got bounced around-- then finally they took my car to do the update. 90 minutes later they tell me the technician was having difficulty with the update, and they would need to put me in a rental car (apparently the radio/onstar both are fried now). Pissed is an understatement. I declined the rental, and had them give me a ride to my girlfriend's work to steal her car (I have a truck @ home that I'll drive until the car is fixed).
This will be the last trip to any dealership for me. First Chevy, and the first impression so far on the service side is not that great.
Went to the dealer (Bellevue Chevrolet), to have myLink updated so that I can use the Bringgo, and also to have some parts/accessories installed, got back a few hours after and they said all the requests have been done, parts instaled, myLink radio updated. I checked on the MyLink to see if Bringgo is there, to my surprise, not a single app is showing on the smartphone link screen. No Bringgo, no Pandora and Sticher (which both was there before the upgrade). Went back to talk to the tech guy who performed the update, I had the feeling that he didn't know what I was talking about, I remember him asking me if Pandora and Sticher was there by default when I bought the car. Of course I said yes... so he said he will need the car to be checked in again and might take the whole day (or maybe indefinite), so he can call GM and troubleshoot with them.
By the way, I am also using iPhone 4S and is also experiencing the phone getting disconnected often, usually when you start the car, my phone automatically connects, then it gets disconnected when I try to play music, then auto reconnects, and then the music plays. But after the update, it just goes to a connect/disconnect cycle.
And also, after the radio update, I am also seeing the "service rear view..." then doing a reverse. I have an after market rear view mirror which displays the backup camera view (it was installed as part of the deal when i bought my 2013 Sonic LTZ). Does this mean we can now use the touchscreen for viewing a backup camera?
By the way, I am also using iPhone 4S and is also experiencing the phone getting disconnected often, usually when you start the car, my phone automatically connects, then it gets disconnected when I try to play music, then auto reconnects, and then the music plays. But after the update, it just goes to a connect/disconnect cycle.
And also, after the radio update, I am also seeing the "service rear view..." then doing a reverse. I have an after market rear view mirror which displays the backup camera view (it was installed as part of the deal when i bought my 2013 Sonic LTZ). Does this mean we can now use the touchscreen for viewing a backup camera?
laborsmith
New member
At what point does MyLink for the Sonic and the Spark become a joke?
Hopefully we have not crossed that line.
I am rapidly coming to the conclusion that when Chevrolet downsized from over 6000 dealers pre-2009 to slightly less than 3100 today they quit downsizing too soon.
Could the answer be: take the 900 already given StingRay allocations and dump the rest. These 900 seem to have the sense and the wherewithal to meet their consumer's needs, such as knowing how to pay attention to corporate messaging regarding updating MyLink.
This isn't rocket science folks; er, maybe it is! :sadbanana:
Laborsmith
Hopefully we have not crossed that line.
I am rapidly coming to the conclusion that when Chevrolet downsized from over 6000 dealers pre-2009 to slightly less than 3100 today they quit downsizing too soon.
Could the answer be: take the 900 already given StingRay allocations and dump the rest. These 900 seem to have the sense and the wherewithal to meet their consumer's needs, such as knowing how to pay attention to corporate messaging regarding updating MyLink.
This isn't rocket science folks; er, maybe it is! :sadbanana:
Laborsmith
Isambard
New member
A joke to this community or the general public? MyFordTouch is currently being lambasted by Consumer Reports, which is pretty much gospel for non-car people. I don't think these MyLink problems are really known outside of our community, and they seem to pale in comparison to MFT. I read some true horror stories about that system.
Chevrolet Customer Care
New member
Jojo,
I am sorry to hear you are experiencing these concerns. Can you please private message me your name, VIN, address, mileage, phone number, and GM Certified Dealership you are working with, so I can look further into your concern?
Erica Tiffany
Chevrolet Customer Service
I just had the update done last week (they blew up the mylink and had to replace the radio). 2 days after the update I got this message when I went to back up, and the entire radio when haywire. Volume down on the steering wheel made my cellphone attempt to redial the last call I made (outside of the car)... No control over the radio (was stuck on XM, last station I was listening to). I attempted to shut off the radio, no joy. It will go to the time display (which BTW was shown as 8:00 PM, 1/1/2006 -- It was 7:45 am (5/10/2013)...)
From there I discovered that it attempts to use the FM signal @ 25. Mhz... not 88.25-107.25 ... but 00.25 Mhz....
Also, the door chime does not come on with the key in, nor does the radio ever lose power (it will shut off when the door opens, but you can hit the power button and it will stay on.... shut the driver's door, lock with the FOB, and the radio will stay on.... FOREVER). After about giving up, I was able to get the radio to RESET--- "GM Mylink" display comes on.... and BOOM, radio is fine, back to where it was before... no service backup camera, nada... Then, after the next stop/power off... it does it again. Something is screwed up. Also I can see Pandora, Tunein, Stitcher, BringGo US/CA, Korea, etc, etc.. about 8-9 different BringGo country options plus a display/screen test app (none of those are on my phone, so naturally they cannot be brought up to try). I have taken pictures of all of this, plus doing a write up on all the different symptoms. Seems like the Mylink needs to be reset to work (cut the damn power when it's suppose to please.) Also the onstar is corrupted when it is in that mode (doesn't work, tried the SOS and everything). I love the car, but hate the radio....
I'll call tomorrow to setup appt with the same dealership that swapped in this radio.... Not confident with this setup at all... I'm at 1200 miles... what will this thing do in 5k miles? 15k? Will it make it to 100k ? Lemon ?
I'll be needing a rental car now that this is all I have to drive. Chevy better fix this problem.
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Chevrolet Customer Care
New member
If you haven't already done so, NR552, please send us your information either privately on the forum or via email (socialmedia@gm.com). Include your name, contact information, the last 8 digits of your VIN and mileage, and the name of your involved dealership. We would be more than happy to check into this further with you.
Sarah, Chevrolet Customer Care
I figured out the bluetooth staying connected....at least on cars with the touchscreen. What I do, is leave my phone in the car while running into gas station or whatever for a few minutes, and as soon as I open the door, I just touch the power button on the radio, which turns it right back on, and allows the phone to stay paired for however long until the radio turns off, maybe 10 mins? Haven't actually timed it, but it's long enough to run in for a pack of ciggs and to use the restrooms at least. Hope this helps someone!
XgovernmentAgent
New member
Not liking the reviews of the MyLink update I see here. I'm at the dealer waiting on my update so I can have navigation for my road trip coming up. They didn't seem to know of any update, so we will see what happens.
I just send the info via email... I left off the mileage, I am at 1467~ miles right now.
NR552
Isambard
New member
To be fair, this is the thread where people are posting problems.
But if your dealer doesn't know about the update... that does not bode well...
Second attempt for the myLink upgrade a success!
I we t back to the dealership today (Chevrolet Bellevue), the same guy who did the previous update now did his homework. He personally talked to me and told me he did some research and knows the issue and what to do to fix it.
I came back a couple of hours later and the radio is all fixed and working as expected. No more backup camera service warning when doing a reverse, pandora and stitcher are back in the smartphone link, and more importantly, Bringgo is there, plus a bonus, tunein radio app was there too! So happy coz I can use it to listen to radio stations from my home country!
By the way, I tested Bringgo by using it to give me direction going home. It wasn't the best gps I've used, but it definitely works!
Overall, I'm happy!
oh and my wife loves it too!
I we t back to the dealership today (Chevrolet Bellevue), the same guy who did the previous update now did his homework. He personally talked to me and told me he did some research and knows the issue and what to do to fix it.
I came back a couple of hours later and the radio is all fixed and working as expected. No more backup camera service warning when doing a reverse, pandora and stitcher are back in the smartphone link, and more importantly, Bringgo is there, plus a bonus, tunein radio app was there too! So happy coz I can use it to listen to radio stations from my home country!
By the way, I tested Bringgo by using it to give me direction going home. It wasn't the best gps I've used, but it definitely works!
Overall, I'm happy!
oh and my wife loves it too!