USB Random Play on touchscreen radio isn't random...

[mowcowbell]

Hello everyone -

I just purchased a new 2013 Chevy Sonic LTZ Turbo hatchback and noticed something odd about the USB playback. Even though I have selected 'random' on the touchscreen, the system plays the songs in the exact same order, even after restarting the vehicle.

Anyone else experiencing that or know of a workaround to fix this issue? I've tried two different USB flash drives in case it was a file issue on the flash drive.

Otherwise, I'm very happy with my purchase. On my trip to work, I logged 36mpg (up from 18mpg on my Ram 1500).

Thanks,

Darin

 

[Maddog2020]

When I set mine for shuffle it's random until I skip a few songs. Then it will play multiple songs in a row from the same group. I have to turn shuffle off and on to get shuffle working again. 2012 Sonic

 

[ThatTmoGuy]

The regular radio will switch to shuffle as soon as you turn it on, If its not on shuffle when you click it then it skips to the next "random" song. Also no radio can truly make it "random" that's why most now say shuffle.

 

[RS Turbo]

Guys he has a 2013 with the Mylink radio!

 

[mowcowbell]

Sorry if I wasn't clear. I have a 2013 LTZ with the MyLink touchscreen radio if that helps any.

I've tried both a Kingston and a Transcend flash drive loaded with various amounts of mp3 files with the same result. 'shuffle' play always plays the songs in the same order - it never shuffles the order at all. When I turn off shuffle play, the songs do play in alphabetical order by artist.

Thanks for your input and help,

Darin

 

[Chevrolet Customer Care]

After reviewing the operating instructions in the Owner's Manual for your vehicle, pg. 73 under the Infotainment section, it states that not all iPods and USB drives are compatible with the USB port. Sounds like you're doing everything correctly but it's still not working properly. I would suggest calling the Infotainment HelpDesk at 855-478-7767 to see if they can troubleshoot and diagnose the issue. The Infotainment team would probably be able to determine the cause.

Please keep us posted.

Vanessa
GM Customer Service