The MyLink Master thread

[Isambard]

How likely are we to see continued support for the MyLink system years down the line?

It had been mentioned that there is a lot of space on the app screen for more to be added. Does anyone have any experience with BMW iDrive or Audi MMI or the like? Are they upgraded or updated regularly?

 

[garmcd]

Hi, I'm trying to get my iphone5 to work with MyLink in a safe way, and get easy access to the 5 or 6 numbers I most often call from the car. I managed to turn on voice control once by pushing the "talk" button on the steering wheel. I said "dial home" and it dialed home. No one answered and I hung up (manually). I tried to turn on voice control again to dial another number, so I pushed the talk button on the steering wheel. It freaking redialed home! I hung up with the mute button on the steering wheel and with the red phone icon on the touchscreen. I could not get it to quit redialing anytime I pushed the "talk" button until I turned the car off. Tried again with another number and same deal. Any help? I've looked at the users manual and don't see any answer there. It's a real pain. Thanks.

also would like to know if there is any way to create a "favorites" or frequently dialed numbers. Scrolling thru is a distraction.

To activate Siri on the MyLink you need to HOLD down the phone icon on the steering wheel until the Siri icon comes up on the MyLink Screen then let go. You will hear --rather faint--bong sound like what you would hear when you activate Siri directly on the iPhone. Speak the name of the person you want to call. You'll then hear the bong, bong sound you usally hear when Siri goes off to perform a task. After that Siri works the same as what you expect when using Siri directly on the iPhone. If you just press the steering wheel phone icon once it will re-dial the last number dialed. FYI! Let me know if that doesn't work for you.

 

[Chevrolet Customer Care]

Hi bandita52

Currently there is not an option to upgrade your Infotainment System through GM. How are you by the way? How's the Sonic?

Jackie
Chevrolet Customer Care

 

[BenM1989]

Hi all. Kind of new to the site and I don't have any other posts besides my introduction. I hope I'm posting this in the correct place. But I've been having a little issue with Mylink and it has to do with sources. You can either read my little description of it or watch a short youtube video that I made.

Essentially when I bought the car and saw it had the upper storage compartment my first reaction was, "Great I'll keep an ipod plugged in up there all the time as my dedicated car ipod." So I did this but after a few days I noticed a little bug or something that has become a little irritating for me. Let me preface this by saying that this is extremely nitpicky and I otherwise love everything else about the car. It is that one thing that just irritates me.

Now when I get in my car I have two devices. I have one dedicated car Ipod that stores all of my music for the mylink radio. I also have my phone in my pocket that connects through bluetooth. One day when driving to work I realized that I had a song on my phone that wasn't on my Ipod in the car. So I went to change the source from Ipod to bluetooth but noticed bluetooth was blacked out. Now I was driving down the highway and every second I'm trying to figure this out is another second my eyes aren't on the road. I try making a call and activating Siri handsfree and those both work. Why won't bluetooth music work?

When I get home with some trial and error I figured out that when you have an iPod plugged into the system you are unable to switch to a bluetooth music source. I guess I'm asking if anyone else has had this problem, can you replicate what happens, and how did you fix it? Check out the video. I know I'm not the only person out there who has thought of this.


http://youtu.be/sUH-3uOCujU

 

[Insanika]

I know I am able to have my iPhone plugged into the USB and connected to Bluetooth at the same time. I can switch between either as a source, even though its all the same.

If there's an issue, it's with having two separate devices, not an issue with having both connections running.

 

[Jarrow]

I'm using a hub to connect my usb stick and charge my phone. Music comes from usb or bluetooth and I can switch around with no problems.

 

[Billcoff]

I have a Galaxy S4. If I plug it into the USB port in the glove box, I will get an "unsupported" message and it will not even charge. I put all my music on a flash drive and keep it plugged into the USB port. I can use the Pandora app on my S4 via bluetooth.

 

[ColonelPanic]

Ben -- my MyLink works exactly as yours. I haven't tried it with two devices, but I can verify just using one iPhone does the same thing.

I can pair my phone and have it working with Bluetooth perfectly with calls and audio streaming. I then connect the phone to USB, MyLink completely takes over the phone and bluetooth streaming is lost. Phone functions are still there and working via Bluetooth. I gave up on trying to use the USB iPod cable since the volume is too low on that source for some reason so it isn't that big of a deal breaker.

Perhaps the engineers didn't intend for both sources to be available at once or didn't take into consideration using two iDevices separately.

 

[Moxie]

I have yet to even try to play audio through BT with my phone. I'm just on my phone so often I always plug into the USB to charge and everything works well that way. Except the volume is quiet. It's become a habit to turn the volume down before I disconnect my phone otherwise the radio kicks in incredibly loud. Learned that lesson the hard way...

So after the dealer bricked my system I got it back with a new updated system today. Everything seems to be working well. I linked my iPhone to it immediately and used the steering wheel command to talk to Siri the whole way home. Had her telling me jokes and texting my sister without problems. Hopefully it stays this way.

I also noticed my XM radio is connected again. Interesting because I thought XM radio was linked to your car's VIN and my trial already expired. We'll see how long that lasts. I bought my Pontiac GTP used and the XM radio was still activated when I totaled it 5 years later. The dealer even replaced the radio at one point and never understood why it was activated. I never paid for it, and they said it was never offered as a life-time thing. Who knows. Maybe it'll happen again!

 

[Vester]

Hey, I am new to the forum. I recently bought a new 2013 Sonic LT. I have the HTC Droid DNA android phone. Every time I plug my phone into the usb it says unsupported device found. My question is, does the MyLink not play video or pictures from an android device. My Bluetooth works great, plays music, calls, everything except voice recognition.

 

[laborsmith]

Not through the USB port. Bluetooth or go home.

Laborsmith

 

[Chevrolet Customer Care]

Hi Vester

You can call our Infotainment Specialists and they should be able to walk you through this and answer your questions. Please let me know if this is helpful.

Infotainment Specialists
855-478-7767
Hours of Operation: 8:00am to 10:00pm EST Seven days a week

Jackie
Chevrolet Customer Care

 

[sprchik]

I've been having a random issue the past couple weeks.

I'll get in the car and go, and a minute or two later, when listening to the radio (radio is always on), a box pops up on screen. It's titled "Info" and says "Connection failed" with an OK button to press. Then it blips away on its own before I can even reach up and press OK.

Connection failed to WHAT?! What the heck is it trying to connect to?! Nothing is plugged in, my phone's bluetooth is off. XM works fine.

Sometimes it happens twice, a few minutes apart. Sometimes it doesn't happen at all.

Not sure if this has anything to do with it -- but it only started happening after I used the phone's bluetooth for Pandora recently. Even though I have used it before then and not had this problem.

 

[Vester]

Thank you Jackie. I will give them a call and let you know how it goes

 

[AndrewGS]

I've been having a random issue the past couple weeks.

I'll get in the car and go, and a minute or two later, when listening to the radio (radio is always on), a box pops up on screen. It's titled "Info" and says "Connection failed" with an OK button to press. Then it blips away on its own before I can even reach up and press OK.

Connection failed to WHAT?! What the heck is it trying to connect to?! Nothing is plugged in, my phone's bluetooth is off. XM works fine.

Sometimes it happens twice, a few minutes apart. Sometimes it doesn't happen at all.

Not sure if this has anything to do with it -- but it only started happening after I used the phone's bluetooth for Pandora recently. Even though I have used it before then and not had this problem.

Since you've used Bluetooth the car is now looking for your phone every time and when it can't connect to it you get the "Connection Failed" message. You can get rid of it by disabling your phone in the device list on the car.

 

[sprchik]

Since you've used Bluetooth the car is now looking for your phone every time and when it can't connect to it you get the "Connection Failed" message. You can get rid of it by disabling your phone in the device list on the car.

Thanks! But why NOW, when I've used bluetooth plenty of times before? Never happened before. I connected the two devices via bluetooth the first day I got it (May 30), have used it infrequently since then, maybe once a week, but this message only started happening in the past couple weeks. I'm stumped.

:sadbanana:

Did I hit a magic number of times connected via bluetooth or something... that tells it "Hey! This phone has been connected X times in the past X days/weeks/months! You should look for it ALL THE TIME!!"

 

[laborsmith]

I get that message often because I still am not used to carrying a cell phone and I suspect this is not a recent phenomenon but just recently noticed.

Question: are you at the plant getting the next gen Camaro and if so is there anything you can tell us about when it might start production?


Laborsmith

 

[Chevrolet Customer Care]

Vester,

Thank you, yes, please be sure to keep us updated.

Erica Tiffany (Assisting Jackie)
Chevrolet Customer Care

 

[sprchik]

Yes I am at that plant, and no I can't tell (because honestly I don't know). Ask me about Cadillacs instead, lol.

 

[laborsmith]

Yes I am at that plant, and no I can't tell (because honestly I don't know). Ask me about Cadillacs instead, lol.

I do have a question about Cadillacs: there was a rumor going around that there will be an ATS coupe. Is that just a rumor or does it look real?


Laborsmith